SHIPPING POLICY
Shipping
How We Ship
We offer free USPS First Class shipping orders over $100. (Exception to free shipping is our large Ikats - All Ikat blankets will be charge shipping fees due to the weight) For faster shipping, we also offer USPS Priority (usually takes 2-3 days) and USPS Priority Express (usually takes 1-2 days). Select your preferred method of shipping at checkout.
Please make sure you include all relevant address information (floor, suite, apartment #, etc.). In the event you need an address correction, please contact us immediately. Please have your order number and the correct shipping information on-hand. Any orders that are re-directed due to an incomplete or incorrect address will be charged a $10 re-routing fee.
Zenzoey cannot be held responsible for orders that are deemed undeliverable. Customers will be charged for the return shipment, which is equivalent to the original shipping cost.
You will receive a shipping notification via e-mail after your order has been shipped. This will include a tracking number and expected delivery date.
If you would like to require a signature upon delivery, please leave a message in the comments section of your order.
*All orders that have selected standard shipping are shipped via USPS (United States Postal Service). Any orders outside the United States may be subject to an import duty tax. Zenzoey Jewelry & Accessories is not liable for delay or cost of the import tax. (please check local customs office for further information.)
Shipping Details
Please allow additional time for shipping during promotional sales or holidays.
**PLEASE NOTE: ITEMS MAY BE SHIPPED SEPARATELY BASED ON AVAILABILITY.
Shipping Carrier
We ship via USPS, FedEx, and UPS unless otherwise noted.
Shipping Rates
All continental U.S. shipments with orders of $100 or more will receive free shipping. (Exception to free shipping is our large Ikats - All Ikat blankets will be charge shipping fees due to the weight)
Standard shipping rates apply for all other orders less than the $100 minimum. Alaska, Hawaii or International does not receive free shipping and shipping rates will apply.
Sales Tax
Sales tax will be charged for all orders shipped.
Additional Questions
Call 1-435-565-0404 Monday - Friday 9am - 5pm MST. You may also e-mail us at customerservice@zenzoey.com